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Global Maintenance Service for Document Scanners. Value, Protection, Productivity & Quality


We offer a range of warranty extensions and maintenance contracts tailored to meet your unique business needs. Our selected service plans ensure that your equipment is optimally maintained repaired in a timely fashion and you can predict and budget costs of ownership in advance.

When you choose a plan with regular preventive maintenance visits, we can help extend the life of your scanner, increase productivity and protect you against unexpected service costs. These visits can be arranged outside standard business hours to help you minimize down times if necessary.

With our fast repair times and fix time guarantees, we can ensure your broken device is back in working order within a set time frame, so you will have a working scanner when you need it.



Our selected service options give you many benefits:


Peace of mind: No additional unexpected service costs and guaranteed response times

 Flexibility: Options include reaction time, fix time guarantees,  and preventive maintenance

Confidence: Our highly skilled engineers deliver service excellence and ensure business continuity

Meeting your needs: Find the right package or choose a fully flexible option for larger projects

Our Services:

OnSite Basic

Good value – fair price


  • Basic warranty extension or maintenance contract to protect you from unexpected service costs
  • For customers with backup scanners or scanners that are not business critical

OnSite Smart

Value for money – if you expect more from a service plan


  • Be protected from unexpected service costs
  • With preventive maintenance to extend your scanner’s life and ensure maximum performance
  • For customers with backup scanners or scanners that are not business critical

OnSite Business

All round protection – if you cannot afford down time and want to boost productivity


  • If your scanner is business critical or you want to have complete care for your investment
  • With fix time guarantee
  • Fast service response times available
  • Regular preventive maintenance visits to ensure your scanner is in good condition and operates at peak performance

OnSite Project

Fully customised – we design a service package to suit your needs


  • For customers with a larger scanner installation including multiple scanners
  • Service packages are custom designed with a consultant to suit your individual business needs

> Contact us to find out more.